CUSTOMER SUPPORT IS NOT A SERVICE - IT'S AN ATTITUDE.
CLIENTS
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Wescan Insurance Brokers, Inc Calgary
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True Energy Australia
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Top Seek
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US Med Alert
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US Home Improvement
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UK Deafness
- Sandless
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TREAC (The Renewable Energy Action Company, Australia)
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Studio Republiq Australia
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Insphere Insurance US
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Canadian Reader's Service Norpac Canada
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B Wedding Invitations
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Wodu Media
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Convoy Inc.
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Crazy Frog Pest Control
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Turbo Mop
join us
​Hiring call center agents:
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-With or without sales or customer service background
-Full time agents only
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-Long term campaign
-Available slots: open
-Looking for call center agents with 3-4 years experience in the bpo industry (outbound/inbound)
-Also accepting without call center background as long as highly trainable
-Accepting high school graduate, college students, undergraduate
-Minimal accent
-Was "excellent" English communication skills
-Willing to work on a graveyard shift (eastern /central/mountain/pacific standard time)
-With base pay and incentives for sales campaigns​
ABOUT US
A-Hive Solutions, LLC has been around for 3 years now. It was founded by its hardworking COO, Mr. Albert T. Jallorina on March 17th, 2016. The management team at A-Hive Solutions, LLC has over 10 years of combined experience. Whether it’s Operations, Training, Recruitment, IT, Human Resource, or Customer Service, A-Hive Solutions, Inc. has chosen the best managers to lead from the front – every single day.
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Our leaders came from the best BPO companies in the Philippines and are well-trained when it comes to people management. And our agents came from the roster of top performers and sellers, so we know you’re in good hands.
We are uniquely focused on helping companies deliver superior customer experiences through the optimal mix of agents, technology, and analytics.
Enhancing your customers’ experience, satisfaction and expanding their lifetime value.
Managing your inbound and outbound calls is a critical factor for successful campaigns.
We can help you increase marketing campaigns through our telemarketing expertise.
Our Solutions
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Virtualization is touted as central to helping IT organizations optimize and secure application performance in a cost effective manner, but it can also present its share of application delivery challenges.
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Virtual call center technology gives enterprises flexibility in how they staff and manage a call center. Enterprises can move agents out of a central office and distribute them globally anywhere with an Internet connection. For enterprises that rely on a pool of people to man customer service, sales or technical support lines, virtualizing the call center might be the best opportunity to reduce overhead, ensure business continuity and hire the best staff available.
Early virtual call center products relied on analog phone lines at the remote agent’s home office. The technology would either forward calls to the user’s phone or establish a steady connection to the agent’s line while the agent was logged in. IP telephony has made virtual call center technology more sophisticated and simpler to set up. Now a call center agent needs only a broadband Internet connection and a computer with a USB headset.
Virtual call centers offer enterprises several strategic benefits. They can reduce the overhead of maintaining commercial office space for large call centers.
Enterprises also no longer have to hire locally for specialized agents, such as nurses or technical staff. They can find the best employees regardless of where the agent may live. This geographical diversity has the additional benefit of enhancing an organization’s disaster recovery and business continuation plans. Enterprises will also experience some soft benefits with virtual call centers, such as improved work-life balance and higher employee morale.
CONTACT US
Burgos Street, Barangay 2
La Carlota City, Negros Occidental 6130
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Tel: 034 454 2065
Cel: 09773378025
OPENING HOURS:
Mon - Fri: 8am - 5pm EST